Cora Spa · Sheikh Zayed Road · Dubai

Privacy Policy

Last updated: 9 October 2026

This policy explains what personal information Cora Spa collects when you contact us, book a treatment, visit the spa or use this website, how we use it, and the choices you have.

1. Who we are
2. Information we collect
3. Information collected by this website
4. How we use your information
5. Sharing your information
6. Third-party services
7. Cookies
8. How long we keep information
9. How we protect information
10. Your rights
11. Children
12. Changes to this policy
13. Contact us

1. Who we are

Cora Spa is a massage center at Shop M01, Mezzanine Floor, Al Saqr Business Tower, Sheikh Zayed Road, Dubai, United Arab Emirates. In this policy, "we" and "us" mean Cora Spa. You can reach us by phone or WhatsApp on +971 52 402 8847.

2. Information we collect

We collect only the information we need to arrange and provide your treatment:

• Contact details: your name and phone or WhatsApp number.
• Booking details: the treatment, date, time, session length and any preferences you share, such as pressure or therapist.
• Messages: the content of WhatsApp messages and calls you make to us about a booking or enquiry.
• Health information you choose to tell us, such as an injury, allergy or pregnancy, so that a treatment can be given safely.
• Your address or location, when you book a home service.
• Payment records: the amount paid, the date and the method. We do not store card numbers.
• Membership details: your name, contact number and credit balance, if you hold a membership card.

3. Information collected by this website

This website has no account, login or online payment. It does not ask you to enter personal information.

Like most websites, our hosting server records basic technical details of each visit, such as IP address, browser type, the pages viewed and the time of the visit. We use these records to keep the site secure and working.

When you tap a WhatsApp or Call button, your phone opens WhatsApp or your dialler. What you then send us is handled as described in this policy.

4. How we use your information

• To confirm, manage and remind you of bookings.
• To provide your treatment safely and according to your preferences.
• To reply to your questions and requests.
• To manage payments, membership credit and our records.
• To tell you about offers, only where you have asked for or agreed to receive them. You can ask us to stop at any time.
• To meet legal and regulatory requirements.

5. Sharing your information

We do not sell or rent your personal information.

We share it only where needed: with our own staff and therapists to provide your treatment, with service providers who support our business, such as website hosting and payment processing, and with authorities where the law requires it.

6. Third-party services

Some features of this website and our booking process are provided by other companies, which handle data under their own privacy policies:

• WhatsApp, operated by Meta, for messages between you and us.
• Google Maps, for the map and directions on our website.
• Google Fonts, for the typefaces used on our website.

Links from our website to other sites are provided for convenience. We are not responsible for the content or privacy practices of those sites.

7. Cookies

This website does not set advertising or tracking cookies of its own. The embedded Google map may set cookies from Google when it loads. You can block or delete cookies in your browser settings; the website will still work.

If we add analytics or advertising tools in future, this policy will be updated to describe them.

8. How long we keep information

We keep booking, payment and membership records for as long as needed to provide our services, to manage your membership and to meet legal and accounting requirements. Information that is no longer needed is deleted or made anonymous.

9. How we protect information

Access to guest information is limited to staff who need it for their work. We take reasonable steps to keep it safe from loss, misuse and unauthorised access. No method of storing or sending information is completely secure, so we cannot guarantee absolute security.

10. Your rights

In line with the UAE Personal Data Protection Law (Federal Decree-Law No. 45 of 2021), you may ask us to:

• tell you what personal information we hold about you;
• correct information that is inaccurate or out of date;
• delete your information, where we have no legal reason to keep it;
• stop sending you offers or marketing messages.

To make a request, contact us by phone or WhatsApp on +971 52 402 8847. We may need to confirm your identity before acting on it.

11. Children

Our services are intended for adults. We do not knowingly collect personal information from anyone under 18 without the involvement of a parent or guardian.

12. Changes to this policy

We may update this policy from time to time. The latest version is always published on this page, with the date of the last update shown at the top.

13. Contact us

For any question about this policy or your personal information, contact Cora Spa by phone or WhatsApp on +971 52 402 8847, or visit us at Shop M01, Mezzanine Floor, Al Saqr Business Tower, Sheikh Zayed Road, Dubai, United Arab Emirates.

See also: Terms and Conditions · Price list